Frequently Ask Questions
HAVE A QUESTION YOU NEED ANSWERED?
Contact us at 817-503-2333
Why do some orders have a shipping charge and some don't?
Shipping Sources and Freight Charges
- In-Stock Only Orders Over $50 → Free Ground Shipping
- Mixed Orders (In-Stock + Supplier-Direct) → Shipping charges may apply depending on supplier terms
- Supplier-Only Orders → Shipping charges vary by supplier and will be displayed at checkout
- Oversized/Overweight Items → Flat fee of $19.95
Some manufacturers offer free shipping; others may charge additional freight. We always aim to minimize your cost and will communicate any charges at checkout.
Where are you located and what are your hours?
Our physical store is located at 6238 Rufe Snow Dr, N. Richland Hills, TX 76148. For a map to our store location and hours of operation, click HERE
Do you sell live bait at the store?
Yes. We sell night crawlers as well as frozen shad, frozen shrimp, and frozen chicken liver. Sorry we don't sell minnows or live fish.
Do you ship kayaks?
There are some kayaks we have on this site that do ship. There are others that are pick up only. See individual products for details.
How are warranties handled?
Most warranties are through the manufacturer. For questions about warranties you can call us at 817-503-2333
Do you repair rods & reels?
At present we do reel repair. We are actively seeking a rod technician for rod repairs. If interested call us at 817-503-2333
Do you sell fishing & hunting license?
Yes we do sell Texas hunting and fishing licenses in the store only. You must provide a government ID, and all license sales are cash only.