I made the switch from Duckett to FX rods about a year ago and decided to order a titanium series rod from Anglers Pro Tackle and outdoors. I never order higher end products because I want to inspect them and see what I’m getting. However, Anglers Pro had the best price on this particular rod that I could find. Well the rod arrived with two damaged/pressed guides. About a week later I got the “how was your experience” email and filled it out explaining the situation, not expecting much if anything to come of it. The next day Rick emailed me and had spoken with FX rods explaining the situation and letting me know a new rod shipped out the following day. It’s nice to see a company stand behind their product and business take care of their customers. Thanks Rick and FX rods. I will not hesitate to order from either of you again! And if you haven’t tried them out give FX rods a good look before your next purchase. You will not be disappointed!